MVP@work: Software Solutions

Managed Services

Managed Service Providing (MSP) is a pre-stage to Application Service Providing (ASP). MSP specialises just like ASP in renting an application on a monthly basis,however, MSP is an enhancement of the existing internal resources for IT Managment and IT Administration, built up on the IT solution installed at the customer's place.

If you wish to have your IT solution within your house and/or you have several branch offices, but do not wish to bother with the problems of installing and administering your IT, this is your ideal solution. Our emphasis is placed in the field of Windows Server systems, Linux and Citrix Megaframe environments.

The MVP@work Team offers a comprehensive, modular concept giving our customers an opportunity by our offer to fill their individual needs.

Managed Print Service

We offer all services pertaining to printing documents right on site. Managed Print Services does not only offer savings regarding immediate costs (providing hardware, consumables, etc.) but also about hidden extras for going concern and the productivity of employees (IT and operating departments). This is why there are such enormous possible savings.

Managed Server Hosting Services

We resume all duties concerning your server operation. Starting with administration up to Business Continuty Services we offer flexible cost models referring to your business processes.

Managed Storage Services

We implement all modern storage and backup solutions up Storage Area Networks (SAN) or architectures with network attached storage appliances for high availability and short access time.

Additional modules:

Monitoring
Monitoring is a mere service for inspection. Companies that require periodic reports about the condition of their systems, make use of this offer. It includes observing and reporting about:

Operating System
Backend
Webservices
Metaframe-System
Network (Internet, LAN, VPN)
Hardware
Applications
Performance (Review, ressource planning)

Management
Management goes way beyond monitoring. It includes configuring and administering systems. The customer can chose from certain service modules according to his needs and combine them. The MVP@work Team concentrates on Microsoft technologies and Citrix-Metaframe. Every management module can be completed by System-Management via Microsoft Operations Management Server (MOM). MOM constantly monitors system enironments as well as services.

Module: Operating System:
System: Windows 2000/.NET, NT, XP, Vista, Windows 2007

Administration of the server systems
Provisioning and maintenance of special IP-Services (e.g. DNS, DHCP, software distribution, etc)
Patch - Management (importing and administering of patches)

Module: Active Directory Services - ADS
The ADS module is necessary if the MVP@work Team is supposed to take over the administration of users and groups or if the user administration is supposed to be transferred from other applications that refer to ADS.

Establishing ADS
Creation and deletion of users
Creation and deletion of groups
Administration of policies
Security concept

Module: WebServices
Webserver has meanwhile become business critical. The MVP@work Team takes care of the entire administration concerning webserver.

WebServer - System
Site - administration
Access
Patch - Management
Backup/Restore
Installation, dministration Team Services

Module: Managed VPN
With Managed VPN your company can incorporate all sites and mobile connections of employees as well as partners, customers and distributors to one secure network (Virtual Private Network - VPN -). By integrating Firewall as well as VPN & brandwidth management, your company has additional protection against external attacks and unauthorized access.

VPN
Firewall
Router
Policy-management
Rules
Ports
Protokols
Security patches

Module: Security management

Firewall
Router
WLAN
Policy-management
PKI Konzept
Rules
Ports
Protokols
Security patches

Module: Commerce Server
The Commerce Server 2009 is in close collaboration with webservices. If you want to draw up complex webshops with Microsoft technologies, can't get around this service nicht herum. The MVP@work Team carries out:

Establishing and administering the systems
Sites
User
Patches
Backup / Restore

Module: Share Point Server

Establishing and administering the systems
Sites
User
Patches
Backup / Restore

Module: Content Management Server

Establishing and administering the systems
Sites
User
Patches
Backup / Restore

Module: Exchange Server

Establishing and administering the systems
Mailboxes
Groups
Mailing lists
Public folders
Connectors (SMTP, POP 3, FAX)
Front-End-Services, Outlook Web App
Patch-Management

Module: SQL Server

Establishing and administering the systems
Databases
User
Backup/Restore

Module: Internet Authentication Server (RADIUS) - IAS

Establishing and admistering the systems
User
Policy
Rules
EAP/PEAP authentification
WLAN integration
Patch - Management

Module: Managed Firewall and Edge Protection

Establishing and administering the systems
User
Policy
Rules
Patch - Management
Security Rules
SPAM and Antivirus Rules

Module: Certificate Authority

Installation und configuration
Administration
PKI Konzept

Module: Metaframe
Lots of companies deliberate to have their sites access directly applications and data via Metaframe. All data as wel as new applications or updates are available to all employees worldwide at the same time. Parallel to that administration fees are lowered considerably. You can lower your administration fees even more with the MVP@work Team service. We provide:

Establishing and administering of the Metaframe server
Ressource- Management
Installation services
Print services
Device - Managment
Patch - Management
Backup/Restore