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A fast reaction of the movements of the market has always been one of the most important steps of success in business, at present more than ever. In todays' company enviroment adaptability is a prerequisite for securing competitiveness. An enterprise needs the support of IT as a basis in order to be able to make rapid and well-founded decisions. Just as the companies themselves, the IT systems must be flexible and adaptable. The basis for success in business is laid with a solidly found IT architecture. With their strategic decisions, IT architects contribute decisively to this development to continue also in the future.
IT Service Management Almost all business transactions in an enterprise depend on the highest degree of the quality, efficiency and reliability of the IT services supporting this enterprise. IT must be safe, rapidly available, practically faultless and efficient in order to reach the strategic and operative goals. In view of the growing cost pressure on all enterprises in the European and Global markets, which are increasingly growing together, IT together with utmost efficiency, still must be cost effective regarding the initial investment and in its operation. Additional costs arising from organization structures and IT processes which are not matched, expenses for eliminating defects or violation of Service Level Agreements have a negative effect on the overall company result. Efficiency and quality in the context of IT Service Management are thus important factors in competition. There are tried and tested methods in IT Service Management, which can assist you in reaching your IT goals. In the past years, the IT Infrastructure Library (ITIL) has established itself as a worldwide standard for IT Service Management. Since several years, our advisors, certified as ITIL Service Managers, work intensively on ITIL projects and are specialized in corresponding advisory services. With our competent team we shall be glad to assist you in adjusting your IT tailor-made to your corporate goals.
IT Project Management According to a survey made by the Standish Group, almost 30% of all IT projects fail. Failure is predetermined where simply a readymade specification is installed and after the agreed time it is expected to have the desired product ready to use. With the basic principles of the project management methods used by us, you hold the key for success of your IT projects in your hands! Whether projects in the operational field or IT Service Management projects: Each task and each individual customer situation requires the corresponding project management methods. Corresponding to the different requirements, we use different methods or combined elements of these methods in order to obtain the optimal results for you. Our project managers dispose of a wealth of experience in conducting and supporting big IT projects. Our services: * Project steering tasks as well as project control in the environment of major accounts and small and medium-sized businesses. * Tasks in project planning and execution of project controlling. * Coaching of project teams in planning and realizing projects. IT-Management, System Consulting and System Integration, Managed Services Your IT is the basis of your success! This is why it is so important that you can rely on your systems at any time. Our team assists you in optimizing the availability, security and performance of your systems by our Business System Services - individually matched to your requirements in a way that you are able to concentrate on your core business. Out of their daily work, our Most Valuable Professional Architects (MVPA) have an excellent know-how and experience regarding operative IT processes and their supporting techonologies. We not only know what would be feasible under certain circumstances, but above all also which ideas add surplus value to the operation. Managed Service Providing (MSP) is an alternative to Application Service Providing (ASP). Just like ASP, MSP is renting a service on a monthly basis, however, MSP is an enhancement of the existing internal resources for IT Management and IT Administration, built up on the IT solution installed at the customers' place. MSP assists the customer in a consulting and/or administrative function, discharging the IT department from their tiresome routine work, or providing know-how which cannot or shall not be obtained otherwise.
Network Planning / Active Directory Adapted to your individual requirements, we offer solutions made to measure for your enterprise. This includes an evaluation of your actual Multivendor environment, an analysis of design of an optimal network infrastructure, and of course also the installation and configuration of new components. As a matter of course, our team will also support you in readjusting and optimizing your existing infrastructure. This will give you a solid basis for your success. With our Windows Server Services and Active Directory Design a readjustment of your IT to Windows Server System will be no problem. This will begin with an exact analysis of requirements which take possible risks into account already in the run-up, with Windows Readiness Assessment. With Active Directory Planning and Design we help you to better adapt your Domain Server Architecture to the general requirments of your enterprise. The Proof-of-Concept Testing enables you to take a founded decision on the solution before making more important investments. Subsequently, our team will attend to the complete implementation and migration of your data. An additional plus in this place is a better adaption of your server architecture to processes and goals. Our service offer also includes a consolidation of your servers to less, but more efficient computers. Thereby, without any problems, you prepare a basis for making use of new developments and to profit by more efficiency and output of your IT.
Safety Concepts
With the constantly increasing use of the internet as a platform
for external business transactions and consequently the necessary
opening of the captive Intranet, it is highly important to pay
particular attention to security. * constantly available Firewall * Intrusion detection * Coding * VPN solutions * Security audits * Virus protection
However, without a comprehensive concept for IT security, the effect of
separate measures is rapidly lost. From us you receive operative instructions for your IT solutions. We shall be glad to assist you in the form of whitepapers, operating instructions, evaluation tools, application kits, Best Practises, User Reports, Templates, Support Tools and services.
Trainings, Presentations and Lectures for decision-makers Our services: * Lectures and advice for decision-makers * Members of Board and Managers for optimizing business transactions using new information technologies * Lectures and advice for market-leading enterprises with the subject of optimizing corporative networks and elaboration of bases for making decisions on the implementation of new technologies With our consulting services in the area of Consulting Services for Decision-makers, Board Members and Managers as well as IT Managers, we offer a selected spectrum of professional consulting under the aspect of business economies. Within the framework of such consulting services we are specialized among other fields also in process management, project management and IT service management. IT service management emphasizes consulting in the area of the IT Infrastructure Library (ITIL) and Microsoft Operation Framework (MOF). Here we assist you in optimizing your operative processes with the experience and competence of our certified experts. If you wish, for complex IT projects we put experienced project managers at your disposal who support you in the areas of project planning, project steering and project controlling, or to set projects which got stuck back into movement.
Escalation Support The MVP@work team with Escalation Support is available all over the world. Thus we put our entire know-how at your disposal to solve your problems. Even the most reliable systems are subject to sudden problems which are detrimental to your business processes. In such a situation it is of decisive importance that you can rely on a competent partner who provides rapid and smooth support when problems arise. Based on a world-wide network of highly qualified experts, the MVP@work team offers Escalation Support which works around the clock to solve your IT problems. You can resort to our experts for Microsoft Server Systems and Applications as well as Business Solutions, Novell, Citrix Suse and Red Hat Linux, Symantec, Oracle, Cisco hardware and software, Allied Telesyn hardware and software, and SAP. In case of problems that are critical for your enterprise, our experts will immediately back you up in word and deed. We define as "critical for the enterprise" any total breakdown of systems, networks, servers and applications in our customers's enterprise, which results in a standstill of the computers concerned or of the IT environment.
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